Standard Card
For customers who need straightforward access to the Rhibinds product range and support team.
- Online product enquiry access
- Standard customer support
- Training event notifications
- Order and quotation assistance
ADVANCING BIOTECHNOLOGY
Science supplied.
Progress enabled.
Quality medical, laboratory and research essentials—sourced for healthcare teams, laboratories and institutions across Southern Africa.
Reliable product sourcing
Regional delivery support
Expert customer service
WHAT ARE YOU LOOKING FOR?
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RHIBINDS CUSTOMER PLATFORM
Learn, get support and unlock more value.
Register for product training, log a support ticket or choose a customer card suited to your procurement needs.
01
PRODUCT TRAINING
Build confidence in every instrument and workflow.
Register your team for product operation, application, care and basic troubleshooting sessions. On-site and virtual options are available.
- Laboratory equipment operation
- Product application and safety
- Preventive care and user checks
02
CUSTOMER SUPPORT
Log a service or product support ticket.
Send the issue to our support desk and receive a reference number immediately. Urgent instrument downtime can be marked as critical.
- Technical product assistance
- Delivery and order queries
- Service and maintenance requests
CUSTOMER CARD SUBSCRIPTIONS
Choose the service level that fits your organisation.
Card benefits apply to qualifying Rhibinds Biotech purchases and services. Final account terms are confirmed after application review.
Silver Card
For regular purchasing teams looking for enhanced service and procurement convenience.
- Everything in Standard
- Priority quotation handling
- Selected product training benefits
- Scheduled account reviews
PREMIUM
GOLDGold Card
For high-volume and institutional customers requiring premium account support.
- Everything in Silver
- Dedicated account coordination
- Priority support ticket routing
- Preferred training registration
Gold Card application
TECHNOLOGY PARTNERS
Explore specialist product ranges.
Visit our manufacturing partners for detailed technologies, specifications and product portfolios.
CIQTEKElectron microscopy, EPR & analytical instrumentsVisit partner ↗
HISUREHistology equipment & LEEDO productsVisit partner ↗
CHENWEI MEDICALAnesthesia systems & medical ventilatorsView anesthesia range ↗
SCITEKLaboratory and medical equipmentVisit partner ↗
BKMAMLaboratory consumables, liquid handling & equipmentVisit partner ↗
SHOP BY CATEGORY
Essential products, ready to source
Browse our core range or add products to your enquiry basket for a tailored quotation.
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WHY RHIBINDS
A dependable link between innovation and everyday care.
Quality-led sourcing
Products selected for dependable use in clinical, laboratory and production environments.
One accountable partner
A broad catalogue and a responsive team simplify procurement across multiple departments.
Southern African reach
Pretoria-based support with supply capabilities across South Africa and the wider SADC region.
